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IGNOU MPCE-031 : ORGANIZATIONAL BEHAVIOUR Dec-2017 Question paper
SECTION – A
Note : Answer any two of the following questions in about 450 words each :
1. Discuss the different organisational metaphors provided by Morgan.
2. Discuss the reinforcement theory. Critically evaluate and describe the managerial implications of the theory. Critically evaluate reinforcement theory. What are the managerial implications of the reinforcement theory ?
3. Define the concept of ‘conflict’. Describe the various sources and causes of conflict.
4. Discuss the five basic principles involved in managing change.
SECTION – B
Note : Answer any four of the following in about 250 words each :
5. Discuss the concept of Organization Behaviour Management (OBM). Elucidate the five step plan for OBM programme.
6. What are the different strategies of employee involvement used by organisations and their effects on management ?
7. Describe the nature and functions of management.
8. What are the different factors and characteristics that influence leadership in organizations ?
9. Describe the various classifications of motives at work. Explain the general model of work motivation.
SECTION – C
Note : Write brief notes on any two of the following in about 100 words each :
10. Kotter’s, “Eight steps to successful change”.

11. Components of Organisational Commitment.
12. Job characteristics model.